Travel Bonds FAQs

Why do I need financial protection as a travel organiser / tour operator?

If you are organising / selling holiday packages, and you have the contract with the customer, you are required to provide financial protection to your customers who have made payments to you in advance of their package travel arrangements. This is a legal requirement as set out in the UK package Travel Regulations 2018 (PTRs).

The financial protection required covers all your customers’ prepayments, repatriation if applicable and all claim handling and costs. You can provide this financial protection through a Bond, Financial Failure Insurance (FFI) or an approved Trust Account.

See the Package Travel Regulations 2018 for more information.

 

Why would I choose a Travel Bond for my financial protection?

A Travel Bond is similar to a financial guarantee. It is the most recognised form of financial protection that meets the requirements of the PTRs, ABTOT, ABTA and the CAA for the ATOL.

Travel Bonds are a popular solution as they are straightforward, cost effective and do not require a large amount of administration.

Travel Bonds by Insurance is unsecured; meaning Bonding by Insurance does not require cash sums to be tied up as security.

 

Why should I get my travel bonds from t&g?

Travel & General Insurance Services Limited (t&g) is a specialist Underwriter that has consistently focused on supplying Travel Bonds, Travel Industry Guarantees and Financial Failure Insurance (topp) products to the Travel Industry for the past 40 years.

We help our clients directly which increases efficiency and transparency reducing application and renewal times. Our team are renowned for their expertise, knowledge and personable service. We also have strong business relationships with specialist travel industry brokers and consultants.

Over 90% of our clients renew with us each year. We believe that our underwriting success is a result of the personal interest we take in getting to know our clients and their business.

 

How does t&g help a Travel Organiser / Tour Operator comply with the Travel Regulations?

t&g underwrites insurance-backed Travel Bonds which require only a premium to be paid. 

t&g is an approved bond provider to ABTOT, ABTA and the CAA for the ATOL. 

t&g can help clients directly or through a broker / consultant. 

t&g can issue bonds to the CAA for your ATOL. We suggest that once you have received your ATOL bond offer letter you contact the new business team and  send them the offer letter with a copy of all your ATOL correspondence  as well as latest audited and management accounts. Once received we shall review the information and advise if we require further information to progress your enquiry. 

t&g can issue ABTA Travel Agent and Principal (tour Operator) bonds. We suggest that once you have received your bond decision letter you contact the new business team and send them the decision letter with a copy of all your application correspondence as well as latest audited and management accounts. Once received we will review the information and advise if we require further information to progress your enquiry. 

t&g can issue bonds to ABTOT. To apply for ABTOT Bonding you need to contact the  ABTOT new business team directly. More information about the ABTOT joining process is here